Payments

All payments for hosting and additional services offered by Myfreesite are made via Direct Debit to your credit card, bank savings or current account.

In order to process a debit order, you are required to complete an Authorisation form.

It is your responsibility to inform us of a change in banking details for debit order purposes.

In the event of a debit order on the account selected by you being returned for any reason, a penalty charge of R20,00 will be debited to your account.

In the event of payments being outstanding due to a debit being refused by your bank on more than one consecutive occasion, your website will be suspended.

Debit Order Activation

The Debit Order will be submitted for payment: 1. For the web hosting package selected, either a. One calendar month after of receipt of the Debit Order authorization form or b. As soon as the website has been uploaded if this date is sooner. 2. On receipt of an order through Myfreesite

All charges are debited in advance except for Typesetting which is debited after the work has been done.

Delivery Timetable
Myfreesite agrees to complete the website within 21 working days of receipt of all the correct text, images and debit order form

Add/replace Images, Logo Creation
The order will be processed within 10 working days of placement

Support
Myfreesite offers: A number of support Extra Services that are available via www.myfreesite.co.za/support Our Help Desk offers a ticket system to deal with all other support matters

Website Text
Website text can be supplied in any of the following formats: MS Word, Pages (Mac), a text editor e.g. Notepad or TextEdit. If you are unable to supply the text in any of these formats, send typed or handwritten text via Fax.

Images
Requirements to have images that you selected on your website Images must be clearly named according to page and position file names to be in this format: e.g. lhs_lady_blue.jpg (with underscore between words) Any of the following file formats are acceptable: jpg; png; bmp; gif; pdf; Photoshop or Illustrator. If you are not able to supply, or have short supplied images for your website Myfreesite has the option of inserting images of our choice should there be insufficient images or if the images are unsuitable.

Commencement of Hosting
Hosting charges will commence one month after receipt of your order whether text and images have not been received or not.